Recently we had a requirement from our customer to show the number of attachments for each email in a view. The number needs to be reflected whenever the user refreshes the view.
Simple requirement right? And what is coming to your mind? Plugins? Workflows?
Well if you are thinking of the Plugins and workflows, I am sure you are not alone. In fact the first thing that came to my mind was the same. But we are in CRM 2016 right? And is there no other way to achieve this?
I brainstormed for sometime and then came up with the below solution. Believe me it is a simple solution without any code and I am pretty sure you would like it. No it is not rollup field. It is using the calculated field feature of Dynamics CRM.
Let us first look at the email entity in CRM. A quick glance…
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