You cannot send email as the selected user. The selected user has not allowed this or you do not have sufficient privileges to do so. Contact your system administrator for assistance. Error in CRM 2013/2015

Sreeni PavallaJuly 27, 2015CRM 2013

Nishant Rana's Weblog

Was getting the below error in one of the custom workflow activity we were using for sending email.

To fix the issue,

Open Set Personal Options box

And check the check box “Allow other Microsoft Dynamics CRM users to send email on your behalf”

Hope it helps..

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Published by Sreeni Pavalla

Working as a Assistant Technical Manager in Positive Edge Technologies. Having over 11 years of extensive hands-on experience in MS Dynamics CRM 4.0, 2011, 2013, 2015, 2016, Dynamics 365 with over 5 years of experience in CRM Online. You can visit my blog here https://sreenipavalla.me/ View more posts