In our implementation of the Unified Service Desk, we show each entity in its own separate hosted control and thus, a separate tab. Everything worked perfectly, except that every time we pressed Save & Close, we would get a dialog asking for confirmation before closing the tab. Very annoying, and something that needed to be fixed. After a lot of investigation and considering different approaches, what I will show here is how we finally dealt with the issue.
For our solution we’re taking care of saving the entity through code, and handling the tab close through the USD, which is equivalent to clicking on the tab’s “X”.
JavaScript code used for managing tab closure
The code to handle this should be located in a common JavaScript repository, so that it’s available to all entities. This is all the code needed, so there’s no need to create any new code every time you want…
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